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Terms and Conditions

cherryEPG is a professional software for generating DVB/ISDB PSI/SI tables. cherryEPG is suitable for Cable/Satellite/Terrestrial operators, Hotels or any other environment using DVB PSI/SI tables.

Licenses

cherryEPG is free software for generating DVB/ISDB tables. From tables a carousel will generate output streams suitable for multiplexing with other tables and services.

cherryEPG integrates with the playout tool ringelspiel which has two license models:

  • Free - limitation of the playout carousel bandwidth to 1Mbps and
  • Pro - unlimited playout bandwidth.

A single Pro license allows you to install the tool to a single server and the corresponding backup server.

Reselling of licenses is not allowed.

Technical support

Basic technical support is provided free of charge. We reply to your e-mail request as soon as possible.

When purchasing a Pro license you get installation support for the first month with guaranteed response to e-mail request within next working day (typically within 4 hours).

When purchasing support we provide support with guaranteed response to e-mail within next working day (typically within 4 hours), live support via phone, skype or teams and remote support through ssh or a remote support software.

Purchase

To purchase a license or support please send an email request to info@cherryhill.eu . You will receive a quote with payment terms.

The license price includes only software. We do not offer access to service schedule data, hosting services, etc.

Attention! We do not offer refunds. You can try the full-featured version for free.

We accept following payment methods:

  • Pay in advance: payment with the bank transfer by invoice. We accept payments in Euro. For payments from other currencies, we recommend using the Wise service https://wise.com/ or bank cards.
  • Online payment: bank cards MasterCard/Visa

VAT

VAT - is an European Union (EU) Value-Added Tax.

We issue invoices without VAT with indication to Reverse Charge - VAT exempt under Article 44 Directive 2006/112/ES

Disclaimer

The Software is provided by Informacijske tehnologije, Bojan Ramšak s.p. (the “Vendor”) “as is”. Liability of the Vendor will be limited to a maximum of the original purchase price of the Software. The Vendor will not be liable for any general, special, incidental or consequential damages including, but not limited to, loss of production, loss of profits, loss of revenue, loss of data, or any other business or economic disadvantage arising out of the use or failure to use the Software.